Walkers Crisps has been affected by a technical issue, as a result of a major IT upgrade that has caused stocks to run low and customers to be unable to obtain their snacks
Walkers’ crisp supplies are running low due to a manufacturing glitch that has left shelves empty for many of its products.
The nation’s largest manufacturer of traditional crisps such as Monster Munch, French Fries and Wotsits is experiencing difficulty in producing enough crisps.
It is, however. “working around the clock”Reports of a technical problem resulting from a large IT upgrade made it difficult to return packets to shops. BusinessLive.
The problem is known to have affected production for several weeks. Many of the products are now on sale in supermarkets. There are also reports that KP has seen a significant increase in demand for its products.
Walkers, part of the global PepsiCo company, reported that it was making limited quantities crisps and snacks in Beaumont Leys.
A spokesperson for Grocer confirmed that there was a problem with a number of products listed on their website, including multipacks cheese and onion crisps and baked ready salted French Fries.
She stated: “We are currently experiencing disruption to the supply of some of our Walkers snacks products, as a result of a recent IT system upgrade.
“We’re very sorry for the inconvenience and would like to reassure everyone that we are working round the clock to increase supply.
“We’re incredibly grateful to all our colleagues in Leicester and our other sites for their hard work and dedication as we work through this issue.”
Poundstretcher spokesmen said they’ve seen Walkers products deliveries drop in recent weeks.
He said: “They had a change to their systems and the change has taken much longer than expected.
“In our last order, instead of getting 26 pallets – which is equivalent to a truckload – we received seven cases, which is not even a pallet full. It is that bad.
“I was in Tesco the other day and the crisps shelves were empty, so I think the bigger supermarkets are being affected more severely as their sales are higher volume.”
Right now the homepage for multipacks on the Asda website lists KP products such as Macoy’s crisps, Hula Hoops, Discos and Wheat Crunchies along with Jacobs mini cheddars.
French Fries and Walkers Monster Munch are currently hidden at the bottom.
Walkers employs about 1,300 workers in Leicester, where they produce a variety snacks and crisps.
In September PepsiCo said it had completed a £14 million upgrade of its Southern Region Distribution Centre in Beaumont Leys, Leicester – its largest UK distribution site. It was the largest investment it made in the UK.
It said that a new building was being built with “state-of-the-art equipment and technology”This would increase the storage capacity of the warehouse site by 29%
It said the investment would allow its crisps – which it said are bought by nine in 10 households in the UK – to be distributed to supermarkets and retail partners more efficiently.
It read: “As part of the new building, the latest automated technology has been installed to retrieve and move pallets of stock more efficiently.”
Andy Smethurst, site leader, stated: “After two years of planning and execution, our new SRDC building is now open for business, and set to dramatically change our logistics operation.
“It will create more efficiencies, more capacity, and importantly also take miles off the road so we can reduce our carbon footprint.
“We’re confident that this will allow us to serve our retail customers with more agility, while also ensuring the future success of our distribution centre.”