DVLA warns drivers about urgent scams involving phishing text messages and fake emails


Driver and Vehicle Licensing Agency, DVLA, has warned drivers about the new scams that are popping up and reiterated that the government body will not ask for personal and financial details in this manner.

The DVLA is warning drivers to be alert for new scams.

Fraudsters are cloning bank websites, sending out bogus texts asking for unpaid Hermes parcel fees and promising £1million in fake emails.

Scammers will use trusted service providers and branding to trick people into paying them. They may also send out links asking for bank details and login information.

One of the most recent scams is one claiming it’s from the Driver and Vehicle Licensing Agency. This government agency holds more than 49 million driver records and over 40 million vehicle records. Liverpool Echo

The DVLA issued a warning to people about such scams earlier in the month: “Watch out for ‘phishing’ text or email messages, like these.

“The DVLA will not ask you for personal details, bank details, or to log in to an account.”

The government organisation added: “There are always new scams and you could be next. You can find DVLA services and information at http://GOV.UK.

“Report misleading websites, emails, phone numbers, phone calls or text messages you think may be suspicious.”

These are the top DVLA scams we have seen in recent months.

Scamming DVLA final Request Text

Messages claiming the DVLA tried to contact them are becoming more common and encourage people to click on the link. Simple advice: Don’t.

One scammer said: “FINAL REQUEST: DVLA Swansea have been trying to contact you. Click below for more information.”

Scammer with vehicle tax refunds from DVLA

Scammers continue to be true to their roots by luring people with promises of free money. Some even tell customers that they are owed a refund for overpaying vehicle taxes.

However, you will need to click a link disguised so that your personal information and money can be stolen.

An example said: “After our recent annual calculations, you have overpaid by £103.07. Please follow our link in order to claim your refund.”

Scammer DVLA payment failure

Scammers send email to customers informing them that their vehicle has been taxed but not renewed. They also invite them to click on a link to rectify the situation.

Many messages include the words: “Your latest payment for your vehicle tax failed because there is not enough money on your debit card.”

Another example of phrasing is: “Your bank has declined twice the latest direct debit payment. If you will not update your information, your vehicle is no longer taxed.”

DVLA does not keep up-to-date on vehicle tax scam

Similar scams involve an email, with reference number, that warns customers that they aren’t up-to-date on their vehicle tax.

Report any email or SMS scam that you received. This information can be found at the National Cyber Security Centre and Action Fraud. Here.

It’s not too late to recover lost money or data if you have fallen victim to these scams, so always act quickly and alert your bank and authorities like Action Fraud, the UK’s national reporting centre for fraud and cybercrime.

Action Fraud recommends that you use strong passwords consisting of three random words and special characters. A different password is used for social media, email banking, and for banking.

These login details can be stored on your browser so you don’t have a hard time remembering them.

You can enable two-factor authentication and update your devices regularly to fix defense weaknesses. In case of theft or loss, you can also backup your tablets, mobiles and laptops.