TUI warns that no food or drink is allowed on flights to 15 UK airports.


The airline confirmed that it will not be serving hot or cold meals on its short- and mid-haul flights from 15 UK airports.

TUI Airways has advised customers flying to 15 UK airports about the possibility of food poisoning. “limited”.

The operator announced that they will no longer be serving hot or cold sandwiches and meals, a move likely to not be well received by passengers.

The snacks and drinks that they offer will be delicious. “limited”On short- and long-haul flights Glasgow Live Reports.

They confirmed the issue in a statement issued on May 5, confirming that it was due to be resolved. “staff shortages”The changes would be made over the next days and will affect 15 airports, two of which are in Scotland.

TUI explained: “We can confirm that unfortunately due to staff shortages with our catering supplier, there will be no hot and cold meals or sandwiches, and a limited offering of snacks and drinks, available onboard TUI Airways short- and mid-haul flights over the coming days.

“Customers might bring their own food or soft drinks to board (alcohol is not permitted). After you pass through security, any soft drinks exceeding 100ml must be purchased.”

They noted that the disruption does not affect any long-haul flights to Aruba, Costa Rica, Cuba, Dominican Republic, Jamaica, Mexico, Orlando and St Lucia and meal services on these flights will “Continue to work as usual”

They stressed to passengers that they are “Monitor the situation continuously” and “It is important to work closely” with their suppliers in a bid to limit the impact to their onboard services.

All customers affected will be directly contacted with the company apologising for any inconvenience caused.

This will impact flights from the following airports:

  • Birmingham
  • Bristol
  • Cardiff
  • Doncaster Sheffield
  • Dublin
  • East Midlands
  • Edinburgh
  • Exeter
  • Glasgow
  • Humberside
  • Leeds Bradford
  • Luton
  • Manchester
  • Norwich
  • Teesside

It comes after a mum-of-four criticised TUI after her family were left waiting at an airport for 14 hours.

Lisa Mason and her children were due to fly back to Manchester after enjoying a break in Cyprus.

On arriving at Larnaca airport, they boarded the flight an hour late after being told by travel firm TUI that it had been delayed, Stoke on Trent Live reported.

Passengers were then left waiting for three hours on board the grounded plane before being herded back into the airport and left in the departure lounge.

TUI has apologised to the affected holidaymakers.

The firm said passengers were given vouchers to buy food and drink at the airport and its customer teams would be in touch with them regarding compensation.

A spokesman said: “We apologize for any inconvenience caused to our customers by flight TOM2367 between Larnaca and Manchester. This was due to operational problems.

“The safety and wellbeing of our passengers and crew is always our highest priority, and we would like to thank passengers for their patience and understanding at this time.”

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